Safe Play

Responsible Gaming at 7egbd — Your safety is our priority

7egbd believes entertainment is meaningful only when it is safe and controlled. We are here for you through deposit limits, self-exclusion, and 24/7 support.

Our Commitment

Why is responsible gaming important?

Online gaming is an enjoyable form of entertainment, but it can sometimes lead to addiction. At 7egbd, we want to ensure that every player plays consciously and responsibly. Our responsible gaming policy is designed to keep you safe and to keep gaming an enjoyable experience.

Our clear message to every player at 7egbd is: gaming is for entertainment, not a guaranteed source of income. If you feel that gaming is having a negative effect on your daily life, family relationships, or financial situation, please seek our support without delay. Our 24/7 Bengali live chat support is always ready for you.

Responsible gaming means knowing your limits, setting a budget, and taking breaks when needed. 7egbd provides a number of effective tools to help you achieve this.

21+

Age Restriction

7egbd is for players aged 21 and above only. Participation by minors is strictly prohibited. Age verification is required during account setup.

Protection Tools

Our Responsible Gaming Features

7egbd provides the following tools to keep your gaming experience safe and controlled.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month in advance. Once a limit is set, it takes effect immediately. A 7-day waiting period applies to increasing a limit, but reducing it takes effect immediately.

Time-Out Feature

Need a temporary break? Take a time-out for anywhere from 24 hours up to 6 weeks. During this period, you will not be able to log in to your account or place bets. This is a simple, effective step that helps you clear your head and make decisions calmly.

Self-Exclusion

For a longer-term break, you can close your account for 6 months, 1 year, or permanently. Opening a new account during self-exclusion is not possible. This is the most effective way to break free from gaming addiction.

Loss Limit

Set in advance how much you are willing to lose within a given period. Once this limit is reached, betting will stop automatically, ensuring your financial protection.

24/7 Bengali Support

If you have any concerns about gaming, contact our live chat team — any time of day or night. Our trained team provides support in Bengali and helps you understand your situation and take the right steps.

Reality Check

Pop-up notifications at set intervals will remind you how long you have been playing and how much you have won or lost. This keeps you informed and helps you make decisions.

Warning Signs

Recognizing the signs of a gaming problem

If you notice any of the following signs in yourself, seek help immediately. Acknowledging the problem is the first step toward a solution.

  • Feeling a repeated urge to play in order to win back lost money.
  • Hiding your gaming from family or friends.
  • Feeling unable to stop playing or feeling uneasy when you try.
  • Spending money on gaming by borrowing or dipping into savings.
  • Continuing to play while neglecting work, family, or social responsibilities.
  • Experiencing stress, anxiety, or depression because of gaming.
  • Repeatedly spending more than your set budget.
Tips

Best practices for safe gaming

Set a budget

Allocate a fixed amount for gaming each week or month that, if lost, will have no impact on your daily life. Never go beyond this budget.

Manage your time

Set a maximum time for gaming. Longer sessions lead to more emotional decisions. Take regular breaks and spend time on other activities.

See it as entertainment

Never think of gaming as a source of income or a solution to financial problems. It is a leisure activity — like going to the cinema, where spending some money is a normal part of the experience.

Self-Assessment

Check your gaming health

Ask yourself the questions below. If you answer "yes" to more than one, it is time to seek support.

Question 1

Have you ever spent more money on gaming than you planned and felt regret about it?

Question 2

Do you feel restless, irritable, or anxious when told to stop gaming or while staying away from it?

Question 3

Have you ever taken money away from household expenses, rent, or other essential costs to spend on gaming?

Question 4

Have you hidden your gaming habits or the amount you have lost from family or friends?

Detailed Guide

How to use our protection tools

How to set a deposit limit

After logging in to 7egbd, go to the "Account Settings" section. Click on the "Responsible Gaming" tab and select the "Deposit Limit" option. Set your daily, weekly, or monthly limit. Reducing the limit takes effect immediately. If you want to increase the limit, you will need to wait 7 days.

Please note: the minimum deposit at 7egbd is ৳300 and the minimum withdrawal is ৳800. Your deposit limit should not exceed what you can afford to lose.

How to activate self-exclusion

From the "Responsible Gaming" section, select "Self-Exclusion". Choose your preferred option from 6 months, 1 year, or permanent closure. After confirmation, your account will be deactivated immediately.

Promotional emails and bonus offers will be paused during self-exclusion. You can also activate this option by contacting our live chat.

Support

Contact us when you need help

Seeking help to overcome a gaming problem is not a sign of weakness — it takes courage. We and our specialists are here for you.

Live Chat Support

Speak directly with 7egbd's 24/7 Bengali live chat team. Share your concerns and get help setting limits or a time-out on your account.

Email Support

If you are not comfortable speaking directly, write to us by email. Our team will give your situation careful consideration.
[email protected]

Expert Advice

Gaming addiction is a health condition. Do not hesitate to seek help from a mental health professional or counselor. Professional support can be the most effective solution.

Frequently Asked Questions

Questions and answers about responsible gaming

Yes, no one under 21 can open an account at 7egbd. Age verification through a national ID card or passport is mandatory during account verification. Participation by minors is strictly prohibited, and any such account identified will be closed immediately.

Yes, 7egbd has a time-out feature that lets you temporarily deactivate your account for anywhere from 24 hours up to 6 weeks. For longer-term self-exclusion, options of 6 months or more are also available. You can reach our live chat support at any time.

Lowering your deposit limit takes effect immediately. However, increasing a limit is subject to a 7-day cooling-off period, which protects you from impulsive decisions. The minimum deposit at 7egbd is ৳300.

No. While self-exclusion is active, you will not receive any promotional emails, bonus offers, or advertisements. This is an important part of our responsible gaming policy — to reduce any temptation to return to play.

The World Health Organization (WHO) has recognized gaming disorder as a mental health condition. It is a treatable condition, and seeking help for it is nothing to be ashamed of. Consulting a mental health professional is the best course of action.

7egbd is a safe and reliable platform that uses SSL encryption to protect your personal information and financial transactions. We are committed to ensuring fair play and protecting every player.

Enjoy 7egbd safely

Play responsibly, stay within your limits, and enjoy every moment. Browse our games or check the FAQ for answers to any questions.